REQM Silver Award
St Mary's
Church of England (VA) Primary School
Stockers Farm Road
Rickmansworth
Hertfordshire
WD3 1NY
Tel: 01923 776529
E-mail: admin@stmarys698.herts.sch.uk
Oct 26 12

Contact

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For all initial enquiries from parents, carers and members of the public, please contact Ms Samantha Clarke, Office Manager using the contact details below:

Address

St Mary's Church of England Primary School
Stockers Farm Road
Rickmansworth
Hertfordshire
WD3 1NY

Tel: 01923 776529

Fax: 01923 777303

E-mail: admin@stmarys698.herts.sch.uk

You may wish to use the School Journey Planner in order to plan your journey to St Mary's.

 

Requests for paper copies

If you require a paper copy of the information on the school's website, please contact Samantha Clarke on the details above who will be happy to arrange these free of charge. 

 

How to raise a concern

On a day to day basis many decisions are made to ensure we are providing the best education for all pupils in a safe environment. Such decisions take into account the needs of all pupils at St Mary’s.

There may be occasions when you have a concern about your child’s education or wellbeing whilst a pupil at St Mary’s. In such an event you should bring this to the attention of the class teacher in the first instance who will listen to your concerns and act accordingly. You will receive a response to your concern within 5 school days.

Following a response from the class teacher, if your concern isn’t resolved to your satisfaction, you can take this further by requesting a meeting with the Headteacher. To request such a meeting you should contact the school office on the number below and speak to Ms. Clarke to make an appointment, or put your request in writing and hand in at the office. A meeting will be arranged and the outcome of the concern responded to within 10 school days from date of call/date of letter.

St Mary’s has a complaints policy (approved by the Governing Body) which details the process: Informal (class teacher); Stage 1 (headteacher); Stage 2 (formal panel of impartial governors). The policy is available on the school website under 'Statutory Information', or in hard copy by request from the school office, telephone: 01923 776529 or email admin@stmarys698.herts.sch.uk

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